Legal
Legal terms and policies
Overview of GooPay terms, privacy and related policies from Goonet Technologies Ltd. Documents below are informational drafts — your signed merchant agreement prevails.
Terms and Conditions
Merchant service terms for card machines, SoftPOS, online and payment links.
Read morePrivacy Policy
How we collect, use and protect personal data as controller or processor.
Read moreCookie Policy
Cookies and similar technologies used on goopay.co.uk and related sites.
Read moreProhibited & restricted products
Activities and goods we do not support or that need prior approval.
Read morePayment Device Terms
Terms for Go Max, Pocket, Wired and SoftPOS device use and care.
Read moreList of sub-processors
Third parties that may process personal data when delivering GooPay services.
Read moreComplaints
How to raise a complaint and how we aim to resolve it.
Read moreWebsite terms of use
Terms for browsing and using this marketing website.
Read moreGoonet Technologies Ltd (17339637), Cumberland House, 15–17 Cumberland Place, Southampton, SO15 2BG. Last reviewed: November 2026. These pages are templates pending counsel review and regulator confirmation.
